Frequently Asked Questions

QuestionAnswers to questions regarding Building Reservations, Class Refunds, and Weather Cancellations can be found by clicking on the links to the RIGHT.

Other common topics are reviewed below:

  • REGISTER EARLY

Prompt registration helps avoid disappointment when classes fill quickly.  It also helps avoid the disappointment of canceling a class due to low enrollment, only to find that last-minute registrations would have filled it.  Lastly, early registrations ensure we are able to contact you prior to class to share critical updates.

  • Registration for all classes is available online through Revtrak

Please register at: Community Ed Classes | Des Moines Public Schools (revtrak.net)

  • CONFIRMATIONS: NO NEWS IS GOOD NEWS

You are registered for a class unless we notify you otherwise.  If you mailed your registration form, you will be contacted if your class is not available.  Occasionally, a class may fill as your registration is being processed; if this occurs, we will contact you as soon as possible.  To keep our classes reasonably priced, we do not send confirmation notices.

  • CHANGES/CANCELLATIONS

You will be notified if there are any changes to your class, or if a class is cancelled.  Please make sure we have your current daytime and evening phone numbers, as well as email address so we may contact you as quickly as possible.  We attempt to notify all pre-registered students if a course is cancelled prior to the first class meeting.

If you need to cancel your registration, please contact us immediately since many classes maintain waiting lists.  A $10 processing fee is charged for all registrations cancelled by participants.  The processing fee applies to all refunds, except for those classes filled or cancelled by Community Education.